Contact us

Microsoft 365 Administrator (MS-102)

Prep and sit for the world’s most sought-after vendor certifications. We get you exam-ready.

Description

This instructor-led Microsoft 365 Administrator course deals with advanced topics, requiring candidates to have an excellent working knowledge of Microsoft 365 administration. It will prepare you for the Microsoft Exam MS-102 and help you to understand how to deploy and manage Microsoft 365 tenancies and integrate Microsoft 365 with an on-premises Active Directory environment, manage security and threats, and implement the compliance technologies in Microsoft Purview.

The goal of this course is to provide you with all the tools you need to prepare for the MS-102 Microsoft 365 Administrator exam — including text explanations, video demos, lab activities, self-assessment questions, and a practice exam— to increase your chances of passing the exam on your first try.

Course components:
180-day access to:

  • Lessons
  • Video learning
  • Labs for Data Engineering on Microsoft 365 Administrator (MS-102).
  • MeasureUp Practice Test for Microsoft 365 Administrator (MS-102). Practice Mode with remediation and Certification mode to simulate the test day experience.

Duration: 5 days of training.

Audience: Candidates for this course are Information Technology (IT) Professionals who want to validate their advanced skills as an administrator of Microsoft 365. Candidates must have a thorough theoretical understanding and meaningful, practical experience implementing technologies, including Microsoft Entra, Microsoft 365 Defender, Microsoft Purview, and Microsoft 365 tenancy configuration.

Prerequisites: Advanced Information Technology Professionals with 3 + years of experience with Microsoft Entra, Microsoft 365 Defender, Microsoft Purview, and Microsoft 365 tenancy configuration.

Course objectives: Upon successful completion of this course, students should be able to:

  • Deploy and configure Microsoft 365 tenants
  • Managing M365 users, groups, and identity synchronization
  • Managing Microsoft 365 Roles
  • Manage secure access and authentication
  • Manage security and threats using Microsoft 365 Defender
  • Manage Microsoft Purview compliance

Course Outline

Lesson 1: Deploy and configure Microsoft 365 tenants (3 hours)

  • Skill 1.1: Deploy a Microsoft 365 tenant (24 minutes)
    • Plan and create a tenant
    • Plan and create subscriptions
  • Skill 1.2: Manage Microsoft 365 DNS domains (36 minutes)
    • Implement a domain name strategy
    • Manage domains
    • Configure workloads for a new domain name
  • Skill 1.3: Manage Microsoft 365 organizational settings (48 minutes)
    • Configure organizational settings
    • Complete the organization profile
    • Add a Microsoft partner or work with Microsoft FastTrack
    • Edit an organizational profile
  • Skill 1.4: Manage Microsoft 365 subscription and tenant health (36 minutes)
    • Manage service health alerts
    • Create an internal service health response plan
    • Monitor service health
  • Skill 1.5: Monitor adoption and usage (36 minutes)
    • Configure and review reports
    • Schedule and review security and compliance reports
    • Schedule and review usage metrics
  • Summary
  • Case Study
  • Quiz

Lesson 2: Managing M365 users, groups, and identity synchronization (3 hours and 36 minutes)

  • Skill 2.1: Manage Microsoft 365 identities (1 hour and 12 minutes)
    • Plan Microsoft 365 and Microsoft Entra ID identities
    • Manage users
    • Manage groups
    • Manage external identities by using Microsoft Entra External ID
    • Manage Microsoft 365 contacts
    • Manage product licenses
  • Skill 2.2: Prepare for identity synchronization (24 minutes)
    • Evaluate synchronization requirements
    • Prepare for directory synchronization
  • Skill 2.3: Manage identity synchronization by using Microsoft Entra Connect (1 hour and 12 minutes)
    • Microsoft Entra Connect
    • Microsoft Entra Connect user sign – in options
    • Installing Microsoft Entra Connect
    • Monitor Microsoft Entra Connect Health
    • Manage Microsoft Entra Connect synchronization
    • Implement multiforest AD DS scenarios
  • Skill 2.4: Manage identity synchronization by using Microsoft Entra Cloud Sync (48 minutes)
    • Microsoft Entra Cloud Sync
    • Installing Microsoft Entra Cloud Sync
    • Comparing Microsoft Entra Cloud Sync with Microsoft Entra Connect
    • Troubleshooting Microsoft Entra Cloud Sync
  • Summary
  • Case Study
  • Quiz

Lesson 3: Managing Microsoft 365 Roles (6 hours and 24 minutes)

  • Skill 3.1: Manage role membership (24 minutes)
    • Manage admin roles
    • Manage role allocations by using Microsoft Entra ID
  • Skill 3.2: Microsoft 365 administrative roles (1 hour 48 minutes)
    • Global Administrator
    • Global Reader
    • Service Support Administrator
    • Exchange Administrator (Exchange Online Administrator)
    • Helpdesk Administrator
    • SharePoint Administrator
    • Teams Administrator
    • User Administrator
    • Delegated Administrator
  • Skill 3.3: Microsoft Defender roles and role groups (1 hour and 36 minutes)
    • Microsoft 365 Defender and AAD global roles
    • Microsoft Defender for Endpoint roles
    • Microsoft Defender for Office 365 roles
    • Defender for Office 365 administrative role groups
    • Defender for Cloud Apps roles
    • Microsoft Defender for Identity administrative roles
    • Microsoft Defender for Business administrative roles
    • Creating custom roles in Microsoft 365 Defender
  • Skill 3.4: Microsoft Purview roles (2 hours)
    • Collection Administrators
    • Data Curators
    • Data Readers
    • Data Source Administrator
    • Insights Reader
    • Policy Author
    • Workflow Administrator
    • Assigning Purview roles
    • Manage administrative units
    • Configure Microsoft Entra ID Privileged Identity Management (PIM)
  • Skill 3.5: Microsoft Entra ID role-based access control (36 minutes)
    • Delegate admin rights
    • Configure administrative accounts
    • Plan security and compliance roles for Microsoft 365
  • Summary
  • Case Study
  • Quiz

Lesson 4: Manage secure access and authentication (5 hours)

  • Skill 4.1: Implement and manage authentication (48 minutes)
    • Basic and modern authentication
    • Implement an authentication method
    • Certificate – based Microsoft Entra ID authentication
    • Implement password-less authentication
  • Skill 4.2: Managing passwords (24 minutes)
    • Manage password policies
    • Resetting passwords
  • Skill 4.3: Microsoft Entra ID Password Protection (24 minutes)
    • Configure banned password lists
    • Microsoft Entra ID Smart Lockout
  • Skill 4.4: Multifactor authentications (MFA) (1 hour and 36 minutes)
    • Enable MFA
    • Administer MFA users
    • Account lockout
    • Block/unblock users
    • Fraud alert settings
    • OATH tokens
    • Phone call settings
    • Report MFA utilization
  • Skill 4.5: Self-service password reset (24 minutes)
    • Password reset registration
    • Enable self – service password reset
  • Skill 4.6: Microsoft Entra ID Identity Protection (12 minutes)
  • Skill 4.7: Conditional Access Policies (36 minutes)
    • Preparing for conditional access
    • Create a conditional access policy
    • What If tool
  • Skill 4.8: Resolving authentication issues (36 minutes)
    • Audit logs
    • Sign – in event logs
    • Self – service password reset activity
  • Summary
  • Case Study
  • Quiz

Lesson 5: Manage security and threats using Microsoft 365 Defender (2 hours and 24 minutes)

  • Skill 5.1: Security reports and alerts (48 minutes)
    • Secure Score
    • Incidents
    • Alerts
    • Threat analytics
  • Skill 5.2: Collaboration protection (1 hour)
    • Defender for Office Policies and Rules
    • Configuration analyzer
    • Managing threats with Defender for Office
    • Managing attack simulations
    • Blocked users
  • Skill 5.3 Endpoint protection (36 minutes)
    • Defender for Endpoint
    • Onboarding devices
    • Manage Defender for Endpoint settings
  • Summary
  • Case Study
  • Quiz

Lesson 6: Manage Microsoft Purview compliance (2 hours and 12 minutes)

  • Skill 6.1: Sensitive information types (36 minutes)
    • Data Lifecycle Management
    • Manage sensitive information types
    • Compliance – related roles
  • Skill 6.2: Sensitivity labels and policies (24 minutes)
    • Sensitivity labels
    • Sensitivity label policies
  • Skill 6.3: Retention labels and policies (48 minutes)
    • Retention policies
    • Retention labels
    • Preservation locks
      • Inactive mailbox retention
  • Skill 6.4: Data loss prevention (24 minutes)
    • DLP policies
    • DLP alerts
  • Summary
  • Case Study
  • Quiz

How to Register & Pay

Ready to get certified? Registration is quick and easy. Simply click the WhatsApp button below to chat with our team, confirm your preferred class schedule, and receive payment details. Once payment is confirmed, you’ll be enrolled and added to the course group.
WhatsApp